Frequently Asked Questions

Thibault Van Renne is the Belgian founder of the eponymous ultra-luxury rug maison. From the Evergem atelier he leads a team of weavers and artisans across India and Nepal, designing rugs commissioned by private clients, interior designers, hotels, and superyacht owners worldwide. Each rug is conceived, supervised, and signed personally, a discipline rooted in Thibault's apprenticeship in Persian and Nepalese knotting traditions.

Our clients fall into four families: • Private residences: discerning homeowners building or restoring townhouses, country estates, and city apartments • Interior designers and architects: trade professionals seeking bespoke pieces with white-label discretion • Offices: high-traffic workspaces where heavy daily use demands a rug that holds up • Hospitality: signature suites for leading luxury hotels, plus private members' clubs • Yacht & jet: custom non-slip rugs for 60m+ superyachts and private aircraft cabins

We've crafted for: • Leading luxury hotels (signature suites) • 80m+ superyachts (custom non-slip designs) • Forbes-listed families (NDA-protected commissions)

Multiple exclusive options: • Belgian atelier: Visit our showroom in Evergem • Digital concierge service: high-resolution images and personal remote guidance from Thibault • At-home presentation: Personal selection in your home (Benelux/Northern France) • White-glove delivery: Climate-controlled shipping with installation by Thibault himself (rugs >€50,000)

For information and prices, please contact your nearest dealer. If there is no dealer in your area, please contact us through the contact page and our team will send you the information you need.

Bespoke rugs are priced by knot density, materials, and surface area, not by catalogue. As a guide: • Entry: from €5,000 (small wool pieces, standard density) • Typical: €12,000-€30,000 (room-sized, custom design, Bikaner wool / natural silk) • Signature: €100,000+ (large formats, pure natural silk, 14/14 fineness, gold thread) We will quote your project precisely within 48 hours of receiving a brief.

Production timelines: • 4-6 months: standard custom commission, single piece • 3-4 months: express slots in our Kathmandu or Indian atelier for time-sensitive projects • 7-12 months: signature pieces with extreme density or rare materials (hand-spun Allo nettle, pure silk at 350.000 knots plus per m2) We begin briefing immediately and confirm a delivery window within the first week.

Yes. The entire commission can run remotely: you configure and order directly on the website, and Thibault guides you personally from first advice to delivery. Leave your details via the contact page or the chat and he contacts you himself.

Several options: • Atelier showroom: Evergem, Belgium (by appointment) • Material samples: for concrete projects Thibault arranges samples personally. Leave your details and he contacts you first to discuss the project • Personal presentation: Thibault travels for projects across Europe, and on request internationally • Trade fairs: we exhibited at Maison&Objet (Paris), Design Shanghai, Salone del mobile (Milan), IMM (Cologne), Salone del mobile (Moscow), Maison&Objet Miami, and Paris Design Week; upcoming dates announced via the newsletter • Reference projects: private viewings can be arranged at selected hotel and yacht installations

A bespoke commission moves through six phases: 1. Briefing: a private consultation (in the showroom, or remotely: leave your details and Thibault contacts you personally) to define use, size, palette, and design direction 2. Mood board: 3D renderings of the rug in your space, with material and colour combinations 3. Sample: a knotted sample in your chosen wool/silk and palette, for in-person approval 4. Atelier production: hand-knotted in India or Nepal under direct supervision, with periodic photo updates 5. Quality control: pH-balanced washing, post-wash inspection, finishing in Belgium 6. White-glove delivery: climate-controlled shipping with installation by Thibault personally for rugs over €50,000

Yes, designer and architect partnerships are a core part of our practice. We offer: • Trade pricing on confirmed projects • Custom-made samples for your specific project • White-label presentation: rugs can be specified, presented, and invoiced through your studio • NDA-protected client lists for sensitive commissions • Dedicated project management from concept to install • Showroom access in Evergem for client presentations

In specialized ateliers in: • India: Kashmir (regular sheep wool), Rajasthan (Bikaner wool) • Nepal: Kathmandu (Himalayan nettle) Each workshop undergoes annual ethical compliance audits.

Beyond Fairtrade: • Care & Fair certified (no child labor) • Weavers are paid above the regional average, and well above for the finest pieces, to reward their work, hours, and know-how • Skilled knotters for fine work have become scarce, and we value them accordingly

Five standards that set us apart: 1. 14/14 fineness (196 KPSI / 300,000 knots/m²) 2. In-house hand-carding/spinning (Himalayan wool/nettle) 3. Persian/Nepalese directional pile knots 4. Proprietary pH-balanced washing 5. Single-knot design adjustments

Five points differentiate us from the established maisons: • 14/14 fineness (196 KPSI / 300,000 knots per m²), up to even 15/15 (225 KPSI / 350.000 knots per m2) comparable only to historical Persian masterworks • In-house carding and spinning: we control raw material from fleece to knot • Persian and Nepalese directional pile knotting, most competitors use a single technique • Proprietary pH-balanced washing: eliminates the residual chemistry that causes colour migration over time • Hand-dyeing: the materials are coloured in a hand-controlled dye mill. This gives the irregular, natural-dye character without the drawbacks (UV resistance and colour matching when the same shade is reproduced) • Single-knot design corrections during weaving, no other atelier permits this level of intervention mid-loom • A complete redesign of the pattern for your custom rug. We don't stretch or shrink the design, we re-engineer it from the ground up, pixel by pixel. Our team of 14 designers spends days on your design, drawn to your exact size. • We match your sample colour exactly. This is especially important for designers. Give us a sample in any material and we match the colour and put it in your custom carpet. • The level of detail and perfection, and our expertise in achieving it at extremely large sizes, are unique in the world. Where others sell from a catalogue, we consider every TVR rug one-of-a-kind. We can reproduce the design for you, but most of our clients request a custom unique piece made for them. Whatever we can do for you, we will do, and then a little more, until you are completely satisfied.

From 1m² miniatures to room-spanning masterpieces, including: • Geometric: Hexagons, trapezoids • Organic: Free-form, contour-cut • Technical: Yacht/private jet templates with non-slip backing

Every rug is fully bespoke: • Colour-fast, UV-stable Swiss dyes • Antique design replication or reimagination • Metallic gold and silver thread (Lurex); real 18-carat gold wire on exceptional commission

Yes, each rug is suited to daily life: • Children & pets: high-traffic wool/silk blends; spot-cleanable with the included Maintenance Wonder Case • Underfloor heating: suitable with a recommended underlay that maintains air circulation • Bare feet: even after ten years of walking on them, the silk and high-density wool-silk blends still feel as soft, dense, and luxurious underfoot as they did on day one. They don't flatten, turn scratchy, or compact. • Allergies: hand-carded Himalayan wool is naturally low in the dust-trapping particles common to industrial fibres

Our Swiss chemical dyes are highly resistant to fading and colour transfer.

With proper care using your Maintenance Wonder Case: • 20 to 30 years or more, depending on use; with careful use, for generations • Silk-rich rugs: keep out of prolonged direct sunlight

Minimal shedding (≤2% pile loss), primarily during the first 6 months and in high-traffic areas. Our top Indian collections shed 60% less thanks to hand-carding.

A quality anti-slip underlay is available; spot-clean spills promptly.

Yes. Our archival restoration service offers: • Knot-for-knot replication matching original density • Spectrophotometer dye rematching • Insurance appraisal documentation

Our process is designed so this question never arises: • Pre-production design and colour chart. Our team prepares a scheme showing the pattern and every colour in it. The colour chart repeats that and adds the physical threads in the exact shades used in the final rug. • Pre-production sample: you approve the knotted sample in your space before atelier production begins • Photo updates: progress straight from the loom • Final approval: photographs of the completed rug, in daylight, sent for sign-off before shipping • Unconditional revision: in the rare case the finished piece falls short of the approved sample, we re-weave at our cost We have never had a client refuse a finished commission. We pride ourselves on getting every last detail right.