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Client service

Welcome to the client service for tvr

For instant answers to frequent enquiries about and your online shopping experience, please browse our FAQ topics.

Please note that we are only able to provide assistance for issues related to the Online Catalog and are not able to answer questions concerning retail stores or any other service offered by Thibault Van Renne. Should you require such information, please visit the store locator webpage and contact your nearest THIBAULT VAN RENNE store.

By phone
Call our number +32 50 69 50 40.

By e-mail
Fill in the form on this page.

We will respond to every e-mail within 24 business hours, Monday to Friday, from 8 a.m. to 8 p.m GMT, excluding holidays.

Download request for '[TITLE]'

Please fill-in this form. We will send the catalog to your e-mail address.

Price request for '[TITLE]'

Please fill-in this form and we will contact you within 2 working days.